The City Council, acting as the Mass Transit Department Board, voted this week to start final design on the bus transit terminal to be located in Union Plaza Garage. During that meeting, the consultant team hired by the city admitted its members were commissioned to study the relocation of the transit terminal to UP; they did their job well, delivering a plan that the Transit Board accepted at face value, even after we pointed out several glaring problems with it.
We at Lynx Exhibits first heard of the proposed move to Union Plaza garage when we were invited to an ‘informational’ meeting by the consultant group. When we arrived, there were already detailed plans drawn up to locate 20 bus stops around the UP community. One look showed us it had been designed in a vacuum, as it blocked entrances, loading docks and traffic. After we pointed that out, they tried to drive a bus through the area, and it could not make the turns. A second plan removed many of the sidewalks and curbs, all of the landscape and put buses on San Antonio. When we pointed out that one bus was less than six inches from our building, we heard no more from the consultants until this ‘final’ proposal was presented to the Transit Board.
After seeing the initial plan, we spoke with the captain on duty at Union Plaza Fire Station. As of last Friday, he had never seen the planned layout, had not been involved in any discussions, and was mortified at the potential danger to pedestrians and bus passengers. Interestingly, we were told that his shift probably was not involved, but the others were.
The transit terminal plan has not been well researched. Consider these key points:
1. The plan brings 13,500 to 20,000 pedestrians per day into the neighborhood. The consultants told the Transit board that there were 750 riders per hour on average with 1,500 at peak hours.
2. Surveys showed that 60 to 70 percent of all riders were from the bridge.
3. The plan moves 16 bus routes with 20 stations to Union Plaza, an area of only one block.
4. All streets around the UP garage are two-lane, except for San Antonio, which has three.
5. The plan approved by the Transit Board places buses all around UP garage and on both sides of San Antonio.
6. Amazingly, the 60-foot easement on San Antonio is supposed to accommodate three 11-foot lanes, two 10-foot parking lanes and two 7-foot sidewalks. My calculator says that’s 67 feet!
7. There are less than 8,000 rentable square feet in the UP garage. With eight toilets - required for 500 people - and the promised seats for 500 people, there is not a single square inch available for the proposed retail shops in the plan.
8. If we put people nose-to-tail (2.5 feet) and shoulder-to-shoulder (3 feet) the 570 lineal feet of sidewalk around the garage would hold 380 people and the sidewalks would be impassable.
9. The plan is supposed to cost $2.4 million, but will run much higher. According to the consultants, every street has to be rebuilt with concrete, including San Antonio. All the landscaping, trees and sidewalks have to be removed and rebuilt, and all the lights and signs removed. The awnings, sprinklers, fans, security cameras, new lights and trash management have to be added. With all of that, it is very unlikely that this estimate will be anywhere close.
10. Nowhere in the plan was there any discussion of the additional security and waste management required in this facility and the surrounding neighborhood.
11. There is no retail space available within the immediate vicinity; the natural appeal of that feature is purely illusory.
12. The sheer volume of pedestrians will restrict access to parking and surrounding businesses.
13. There is no mention of the disruption to existing bus service at Union Plaza while the yearlong construction is completed. Further, there is no mention of the damage to businesses and the convention center while the surrounding streets are closed.
So what is our problem with the plan? Are we just grousing because we own the adjacent building? We spent years finding a suitable location. We enlisted the support of the same city officials who voted against us at the transit meeting. We invested hundreds of thousands in repairs and remodeling as well as advertising and renting exhibits to offer a family-oriented venue in Downtown El Paso. Last year, we brought more than 40,000 people Downtown to enjoy high-caliber exhibits, learn something new and purchase products, not to just pass through on a bus.
In a nutshell, every time we asked a specific question of the consultants, we received the same answer: this is just a concept; we need the final design to work out details. Every time we asked for a copy of a drawing, we were told they only brought one copy with them. Every time we asked about alternate sites, we were told that they were investigated and UP was the best. The only objection they could raise to the city-owned property on Santa Fe was that it has only one entrance! When we asked where, specifically, there would be room for retail at the UP garage, we got the “wait for the final design” answer. When we asked for buses to be physically brought to the area to test their impact, we were told that they were professionals and could work that out on paper. Of course, in the first design, these same professionals placed buses on streets they could not turn on to.
Let’s be very clear. Lynx Exhibits is all for change – as long as it is constructive. We support the Downtown plan, while many of our neighbors do not. We support growth and progress, being one of the first to invest substantial funds into developing a business other than another bar. We have helped bring people Downtown to visit other museums around us, to eat in the few restaurants in the area, and to consider UP as a destination. We want to see Downtown grow and flourish. Moving all the buses into one city block makes no sense whatsoever, is not workable, and, by the time the city learns what a monumental mistake it has made, many businesses will be driven out, including us.
Mike Churchman operates Lynx Exhibits, at 301 W Overland Ave. in Union Plaza.















MR C
April 13, 2008
Don't you know it is a done deal? There is no liability for the consultants. You were not asked to comment on the plan because you actually have a business there. Between following the orders of Joyce Wilson and incompetent consultants we will have a financial boondoggle and will have to pay enormous amounts to correct the mistakes made by incompetent people. Now you know what Downtown businesses felt when the Revitalization plan was rammed down their throats. I hear Dallas has a good convention business, might start looking for office space.
Virginia Hooten
April 13, 2008
I compliment Lynx Exhibits for its creative business model and success in downtown El Paso. The relocation of the bus hub is not the first time that politicians have decided where to put something then hired consultants to justify the location. What a waste of money. What is needed is a consultant who could tell the politicians where (location, location, location) something should go. Only then should they hire consultants to draw up plans.
RickM.
April 13, 2008
Thanks for some enlightening comments...
seems like again city gov. is onboard with a concept not grounded in reality.
Daniel Delahaye
April 13, 2008
What impact would moving the current transit terminal have on the businesses that feed off ridership in that location? Would they stay in business? How does that fit into the downtown redevelopment plan?
Linda
April 14, 2008
I worked in downtown El Paso for 20 years. During that time, we (concerned downtowners) worked hard to get the buses REMOVED from the downtown area. I was visiting El Paso the first part of April and was VERY impressed with the NEW look. The new museum helps to solidify the "tourist/cultural" interest to downtown El Paso. Please, let's NOT detract from what we've worked so hard to achieve.
Enrique Medrano
April 14, 2008
It is surprising that Mr. Churchman supports the City's adoption of the Paso del Norte Group's downtown revitalization plan.
The building on which Mr. Churchman has invested so much money to create Lynx Exhibits is within the so-called "Redevelopment Zone."
According to the plan adopted by the City, properties within the "Redevelopment Zone" are to be transferred to a Real Estate Investment Trust managed by William Sanders, either through voluntary sale or through involuntary sale (eminent domain). Those properties will then be "redeveloped" through demolition and new construction.
The Union Plaza District is the chosen site for an arena, according to the City's Downtown Revitalization Plan.
Mr. Churchman's building is not "blighted." City Council has refused Melina Castro's attempts to restrict forced redevelopment only to those buildings in the "Redevelopment Zone" which are "blighted." Thus, the building which houses Lynx Exhibits remains subject to takeover by eminent domain because other buildings in the "Redevelopment Zone" are blighted.
City Council did make a monumental mistake in moving forward with the plan to make the Union Plaza Trolley Terminal the downtown Sun Metro bus hub. It previously made a monumental mistake in adopting the "Redevelopment Zone" concept in its downtown revitalization plan.
City Council should correct both errors. Move the downtown Sun Metro bus hub to the area bordered by S. El Paso and S. Stanton Streets and Paisano and San Antonio Streets. And do away with the "Redevelopment Zone" concept of forced redevelopment. Instead, give the same "incentive" approach to all the downtown property owners that was given to the property owners in the so-called Historic Incentive District.
Suzanne Fabian
April 25, 2008
Well, here it is, just a couple of days away from yet another shuffle of the riders at the temporary downtown hub. I await anxiously to see the temporary awnings that will keep us cool this summer and the spacious port-o-lets that will accomodate a wheelchair (don't wake me from this dream)- maybe we'll even get ice-cold bottled water while we wait- as was promised a couple summers ago! The "go-ahead" has not been voted on yet by the Mass Transit Department Board for the new hub at Union Plaza et al, but Sun Metro is moving the bus stops in anticipation of the proposed construction per their flyer???!!!! The consulting firm is to come back next month with more information on the design and development stage of the plan to show the Transit Board and to hopefully receive their blessing with a "go"- but it seems as though they already have the cart before the horse. Surrounding businesses and the public are being ignored, yet we are expected to fund these speedy projects without having our questions answered. Obviously there is a plan for downtown- we just aren't privy to the details or timeline- and shame on us for even asking- we should be happy some city officials are trying to make El Paso "progressive" ! I can think of a million other areas the city needs to address- and I'm sure the public would be happy to see the officials speed up on some of these issues- such as re-paving roads, fixing the constant water main breaks, putting in more cut curbs, more lighting, better control of the city's gang problems and graffiti- the list goes on and don't even get me started on re-building the Northeast. The public is not against change nor progression- we are against free-wheel spending and plans that make no sense- all we are asking is for straight answers for how our money is spent. Coming from Chicago I am spoiled. I used to walk out my door and either wait at the corner for a taxi that was constantly driving by or catch the city bus that came by on BOTH sides of the street every 15 minutes- OR- I could walk down 2 blocks and catch the "el" elevated train- and I could even go further and hop on a commuter train and travel 50 miles for $3 and change. Chicago has had the el train for over 100 years- so yes, I am anticipating my new home of almost 3/4 of a million people in El Paso to have better city services when it comes to transportation. Sun Metro could have used some of their grant money to buy the straps for wheelchair securement on their buses and had a big bbq and GIVE the straps to those needing them- THAT would have been real customer service like they say they are working and improving on- but what I have witnessed is some bus drivers coming out of their safety and sensitivity classes and embellishing and improvising the "rules" they were taught and denying many riders in wheelchairs their God-given right to public transportation (there was mass confusion a month or so ago about how to secure chairs properly- so some were just flat-out denied a ride instead of drivers trying to do their best). Misinterpretation of laws or fear of losing ones job are no excuse for shoddy customer service- common sense must prevail, but it has to start at the top. If we are to "progress" and gain the trust of future "choice" riders for all modes of transportation we must start with respecting the rider that is the meat-and-potatoes and give us the straight answers we deserve.